Privacy Policy
At Medivo, we prioritize transparency, fairness, and user empowerment. Here's a summary of your rights when using our medical billing services:
You have the right to receive clear, accurate, and up-to-date information about our services, fees, and processes.
Your personal, medical, and financial information will be handled with the utmost confidentiality. We comply with industry-standard data protection regulations to secure your sensitive data.
You can expect timely and efficient handling of your medical billing, claims processing, and related tasks as per the agreed timelines.
You have the right to receive prompt assistance for any questions, concerns, or issues related to our services. Our support team is here to help you at every step.
You will have access to transparent updates regarding your claims, billing processes, and any associated changes to our services.
We treat all our clients and users respectfully and professionally, ensuring fair practices in all interactions and transactions.
You have the right to report any issues, errors, or dissatisfaction with our services. We value your feedback and are committed to resolving any concerns promptly.
You can request access to your data stored with us and review or update your information as needed.
If you feel any of your rights have been violated or you need further assistance, please reach out to us:
We're committed to upholding these rights and ensuring a positive experience for all Medivo users.
At Medivo, we understand the importance of adhering to legal and regulatory standards in the medical billing and healthcare finance industry. Our compliance practices ensure trust, transparency, and integrity in all aspects of our services.
We strictly follow the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of all sensitive health information. Your data is safe with us.
Medivo complies with all local, state, and federal laws governing medical billing, insurance claims, and healthcare finance processes. This includes compliance with the Centers for Medicare & Medicaid Services (CMS) guidelines.
Our team operates with the highest level of professionalism and ethics, ensuring all billing practices are accurate, transparent, and compliant with legal standards.
We use industry-standard encryption and data security measures to protect client and patient information from unauthorized access, breaches, and misuse.
To maintain compliance, we conduct regular internal audits and quality checks. This helps us identify potential risks and stay up-to-date with changing regulations.
Our staff undergoes ongoing training on legal and compliance standards, ensuring they are well-informed about the latest developments in healthcare regulations.
We provide clear and accurate documentation for all billing and claims activities, giving you peace of mind and confidence in our services.
We encourage reporting any compliance concerns. Our whistleblower protection policy ensures all reports are handled confidentially and without retaliation.
If you have any questions about Medivo's legal compliance or need further information, please contact us:
At Medivo, compliance isn't just a requirement—it's a cornerstone of our commitment to excellence in healthcare finance.
At Medivo, safeguarding your data is our top priority. We understand the critical nature of medical billing and healthcare information, and we are committed to maintaining the highest standards of data security and confidentiality.
We strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) to ensure all protected health information (PHI) is handled securely and confidentially.
All data transmitted and stored within our systems is secured using industry-standard encryption protocols. This ensures that your information remains protected against unauthorized access.
Our systems are hosted on secure servers with multi-layered firewalls, intrusion detection systems, and regular security updates to guard against potential threats.
We use strict access control measures to ensure that only authorized personnel can access sensitive data. Every access point is monitored and audited to maintain transparency and accountability.
Medivo conducts regular internal and external audits to identify potential vulnerabilities and ensure compliance with the latest data security standards. Risk assessments are routinely performed to proactively address emerging threats.
All our employees are trained in data security best practices and are required to follow strict confidentiality agreements. This ensures that every team member understands the importance of protecting your data.
To ensure the continuity of services, Medivo maintains robust disaster recovery and backup systems. Your data is regularly backed up and securely stored to minimize disruptions in case of unexpected events.
At Medivo, we take data security seriously. From medical billing to compliance and healthcare finance, our processes are designed to protect your information at every stage.
For more information about our data security practices or to address any concerns, please contact us:
Medivo LLC respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website or use our services.
We collect personal information such as your name, email address, phone number, and any other information you voluntarily provide when you interact with our website or services.
We use the information we collect to communicate with you, provide our services, improve our website, and send you marketing communications, including but not limited to promotional offers. We may also use your information to respond to you regarding the reason you contacted us. We do not share, sell, or lease your personal information to third parties for their marketing purposes. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, provide our services, or comply with applicable laws and regulations.
We take precautions to safeguard your data against unauthorized access and to preserve data integrity by utilizing security measures that meet industry standards.
You can opt out of receiving marketing communications from us at any time. For email marketing, follow the unsubscribe instructions in our emails. To stop receiving SMS marketing messages, text "STOP" in reply to any message. You can also contact us directly to opt-out of either email or SMS marketing. You may also have certain rights regarding your personal information, such as the right to access, correct, or delete your data, subject to applicable law. To exercise these rights, please contact us.
By providing your phone number, you consent to receive automated text messages from Medivo, which may include but are not limited to updates, reminders, and marketing messages. Consent is not a condition of purchase. Message and data rates may apply. Message frequency will vary.
Reply 'STOP' to any text message you receive from us to opt-out of SMS communications.
We may share your SMS information with trusted third-party service providers who help us with our SMS marketing efforts. However, they are not permitted to use your information for their own marketing or any other purposes.
By providing your email address, you consent to receive emails from Medivo, which may include but are not limited to updates, newsletters, and marketing messages. Consent is not a condition of purchase. Email frequency will vary.
Click the "unsubscribe" link at the bottom of any marketing email you receive from us to opt-out of email communications. You can also contact us directly to manage your email preferences.
We may share your email information with trusted third-party service providers who help us with our email marketing efforts. However, they are not permitted to use your information for their own marketing or any other purposes.
If you have any questions about this Privacy Policy or our data practices, please contact us at support@medivo.health.